Refund Policy

At Her Glory Vault, we value every customer and take pride in the quality of our products. Please read our refund policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products, all sales are final. This means:

• We do not offer refunds.

• We only offer store credit in the case of eligible issues.

Reporting a Flaw

If you believe you have received a flawed or faulty product, please contact us within 30 days of your order date. To report an issue, email us at hergloryvault@gmail.com with the following details:

• Your full name

• Your order number

• A clear description and photo of the issue

Please allow 24–48 hours for our team to respond.

Damages & Issues

• All items are photographed and thoroughly inspected before shipment to ensure quality.

• We ask that you carefully inspect your order upon delivery and notify us immediately if you notice any defects, damage, or if you received the wrong item. This allows us to evaluate the issue and make it right.

• Once your order has been handed over to the shipping courier, we are not responsible for lost, stolen, or damaged packages. If this occurs, please contact the courier directly.

Questions

If you have any questions about this Refund Policy, please email us at hergloryvault@gmail.com